Some pretty serious charges leveled against Sony Online in this email published last December in CBS News’ Gamecore: Star Wars Mailbag: The Sequel.
A lot of this stuff we know already — i.e. expansion zones pushed live without full itemization, etc. — but the other stuff is pretty damn snakey, even by Sony standards. To be fair, there are structural problems with the column (no clear delineation between the emails) and the charges are unsubstantiated, but such is the state of affairs with modern journalism: if someone says it, that’s good enough to print.